Submit Dispute Evidence That Card Networks Actually Accept

Paste your case, answer a few questions, upload your exhibits, and get a fully assembled PDF built for your reason code. It uploads to any processor's dispute portal (Stripe, PayPal, Square, Shopify, or a direct merchant account). Nothing to connect, no subscription, no cut of your recovery, flat $19 per pack.

Nothing to connectYou keep 100%, no cut of your recoveryAny processor's dashboard

Just got a reason code? Score your evidence readiness free in 60 seconds.

3-day money-back guarantee — if your pack isn't structured correctly for your dispute, email us for a full refund.

Packs start at $19 · No subscription required · Credits never expire

Secure checkout via Stripe · PCI-compliant

Nothing to connect

No processor to connect, no API. A quick free account is all it takes to build and download your pack.

You keep 100%

Flat $19, no subscription required, and no percentage of your recovery.

Any processor's dashboard

Stripe, PayPal, Square, Shopify, or a direct merchant account.

From dispute notification to submission-ready pack in 30 minutes

Not a template. A structured assembly built for your specific dispute type and reason code — the way card networks want to see it.

01

Answer questions about your dispute

Select your dispute category and reason code. Answer structured questions about the transaction, delivery, and your customer communications. Takes 5–10 minutes.

02

We structure your evidence the way card networks expect

ChargebackKit organises your inputs, labels each exhibit, and structures the rebuttal narrative to match Visa, Mastercard, and Amex submission requirements for your specific dispute type.

03

Download your submission-ready PDF

Your evidence pack is compiled into a single, labeled PDF with a cover page, rebuttal narrative, and organised exhibits — ready to upload to your processor's dispute portal, whether that is Stripe, Shopify, PayPal, or Square.

What's inside your evidence pack

Every pack is built to the exact format card networks require—so your rebuttal lands with maximum impact.

Cover page

Professional cover sheet with merchant details, dispute reference, and card-network-specific formatting.

Rebuttal narrative

A structured argument built for your dispute type and reason code, citing the evidence that matters most to issuers.

Labeled exhibits

Your uploaded evidence organized, labeled, and cross-referenced so reviewers can follow along instantly.

Evidence checklist

Category-specific checklist ensuring you include every document the card network expects to see.

Simple packs. No subscription required.

Buy credits once, use them whenever you need. 1 credit = 1 response pack download. Credits never expire.

Single Pack

One-off dispute

$19one-time
  • 1 case credit
  • Full PDF response pack
  • 7-day re-download access
Buy Single Pack

Secure checkout

Recommended

5-Pack

Regular disputes

$79one-time

Save $16

  • 5 case credits
  • Full PDF response pack
  • 30-day re-download access
  • Credits never expire
Buy 5-Pack

Secure checkout

Best value

10-Pack

Growing business

$129one-time

Save $61

  • 10 case credits
  • Full PDF response pack
  • 30-day re-download access
  • Credits never expire
Buy 10-Pack

Secure checkout

25-Pack

High volume

$269one-time

Save $206

  • 25 case credits
  • Full PDF response pack
  • 30-day re-download access
  • Credits never expire
  • Priority support
Buy 25-Pack

Secure checkout

OptionCostTimeRisk
%-of-recovery service (Chargeflow, Justt)20–35% of recoveryIntegration + onboarding$250–$350 on a $1,000 dispute
Hire a chargeback consultant$300–$500DaysNo outcome guarantee
Build it yourself with ChatGPT$0Hours of researchWrong format, missing evidence
ChargebackKitFlat $1930 minutesSubmission-ready format

Built for merchants who need to get this right

Built for any processor

Your pack uploads to whatever dispute portal you use, Stripe, PayPal, Square, Shopify, or a direct merchant account, and is structured around the reason codes Visa, Mastercard, and Amex surface.

Category-specific structure

Evidence requirements differ by dispute type. Fraudulent dispute evidence is not the same as subscription cancellation evidence. Each pack is structured for your exact reason code.

Uploads purged after 72 hours

The source files you upload are used only to generate your pack and are deleted within 72 hours. Your finished PDF pack stays available to re-download for 7 days after you build it.

No subscription required, and no cut of your recovery

Packs start at $19. Buy credits when you have disputes that need a response, and keep every dollar you recover. No percentage of your win, ever. Credits never expire.

No outcome guarantee — and that's honest

No product can guarantee a chargeback outcome. Card networks make the final decision. What ChargebackKit does is ensure your evidence is structured correctly — that's the part in your control.

Complete, labeled PDF output

Your pack includes a cover page, rebuttal narrative, labeled exhibits, and an evidence checklist — assembled as a single PDF ready for upload.

Common questions before you start

What if I don't have all the evidence?

ChargebackKit tells you exactly what's needed for your dispute type and what you can include even if some evidence is partial or missing.

Is $19 worth it versus a chargeback service?

Chargeback services like Chargeflow or Justt take 20–35% of every dispute they win — on a $1,000 chargeback that's $250–$350. ChargebackKit is a flat $19 no matter the dispute size, and you keep 100% of what you recover.

Why not just use ChatGPT?

ChatGPT doesn't know your specific reason code requirements, the card-network evidence format, or which exhibit fields carry the most weight for your dispute type. ChargebackKit does.

ChargebackKit vs ChatGPT →

See all frequently asked questions →

Frequently asked questions

What is a chargeback evidence pack?
A chargeback evidence pack is a structured collection of documents, transaction records, and supporting evidence formatted specifically for submission to card networks like Visa and Mastercard. It includes a rebuttal letter, labeled exhibits, and a cover page organized to match the requirements of your specific dispute reason code.
How long does it take to build a chargeback evidence pack?
With ChargebackKit, you can build a submission-ready evidence pack in about 30 minutes. Without a tool, merchants typically spend 3 to 5 hours gathering evidence, formatting documents, and writing rebuttal letters for a single dispute.
What is the average chargeback win rate?
Commonly cited industry representment win rates average around 30 to 40 percent, and rise toward 60 to 80 percent for disputes answered with organized, reason-code-specific evidence. Outcomes vary widely by dispute mix and reason code, and no tool can guarantee a specific win rate for your account.
Does ChargebackKit work with Stripe, Shopify, and PayPal?
ChargebackKit generates evidence packs formatted for all major payment processors including Stripe, Shopify Payments, PayPal, Square, and direct merchant accounts. The output PDF can be uploaded directly to any processor dispute portal.
How much does ChargebackKit cost?
ChargebackKit starts at 19 dollars per evidence pack with no subscription required. Volume packs are available: 5-pack for 79 dollars, 10-pack for 129 dollars, and 25-pack for 269 dollars. Credits never expire. This is a fraction of the 300 to 500 dollars that chargeback consultants typically charge.
What types of chargebacks can I fight with ChargebackKit?
ChargebackKit supports all major dispute categories including fraudulent or unauthorized transactions, product not received, product not as described, subscription cancellation disputes, duplicate charges, and credit not processed. Each category has its own evidence requirements and rebuttal structure, built for your reason code.

30 minutes to a complete evidence pack

Submission-grade. Category-specific. Built the way card networks want to see it.

Build My Evidence Pack — $19

Starting at $19 · Credits never expire · Secure checkout via Stripe

Or see a sample pack first →